At Camp Quilo, we aim to deliver your orders promptly and safely. Please review our shipping guidelines below.
1. Processing Time
Orders are processed within 1–3 business days after confirmation. Processing time may be extended during peak seasons or due to high order volume.
2. Delivery Time
Delivery time depends on your location and courier service availability. Estimated delivery timeframes will be provided upon order confirmation.
3. Delivery Areas
We currently deliver to select regions. If your address is outside our delivery range, we will inform you before confirming your order.
4. Delivery Charges
Shipping costs, if applicable, will be communicated at the time of order confirmation.
5. Cash on Delivery
All orders must be paid in full in cash at the time of delivery. The delivery agent will provide a receipt upon payment.
6. Delays and Exceptions
While we make every effort to deliver on time, delays may occur due to factors beyond our control such as weather conditions, transport issues, or unforeseen events.
7. Contact
For questions about returns and refunds, email [email protected].